From an email we received this week –

Dear Richard,

First of all, thank you for your efficient attention and advice in assisting us to choose our new lounge carpet. We have been very pleased both with your service and the end product. In particular, we were most impressed with the high standard of craftsmanship of Mr Steve Wells and his coleague who fitted the carpet for us. They were most pleasant and helpful and it was a pleasure to deal with them. Please pass on our thanks.

We hope to be able to deal with you again sometime in the future.